Help & Info

Shipping & Delivery

We currently ship across all major cities within the country. For international orders, please contact us before purchasing to confirm availability.

Orders are processed within 1–2 business days. Delivery typically takes 3–7 business days, depending on your location.

Please reach out to our support team within 48 hours of delivery. We’ll guide you through the replacement or refund process.

Returns & Refunds

Yes, we accept returns within 14 days of delivery for most items. Products must be unused and returned in their original packaging.

To start a return or refund, email our support team with your order number and reason for return. Once approved, you’ll receive instructions for returning the item.

Once we receive the returned item and verify its condition, we’ll issue a full refund within 5–7 business days to your original payment method.

FAQs (Frequently Asked Questions)

Explore our most frequently asked questions about GlowCart — who we are, what we offer, and how you can interact with our designs. Whether you’re a design lover, a potential client, or just curious, this section covers the essentials.

GlowCart is an online showcase for innovative and elegant lighting designs. We don’t sell products directly — we display them for inspiration, portfolio purposes, or client previews.

Currently, GlowCart is not a direct e-commerce platform. If you’re interested in a product, you can contact us directly for inquiries, design consultations, or sourcing options.

GlowCart features both real and conceptual designs. Each product clearly mentions if it’s an actual available item or a design prototype.

 

Absolutely. Many of our showcased lighting designs can be tailored to your interior theme. Get in touch with us through our Custom Orders page to discuss your vision.

 

GlowCart is a digital-first brand with a creative team working remotely from various regions. We collaborate globally on lighting concepts and interior inspirations.

Yes! If you’re a lighting designer or product creator, we’d love to showcase your work. Visit our Submit a Design page for details.

 

We update our lighting showcase every month with new trends, seasonal highlights, and exclusive designs.